digital leadership Tag

My interview with Billion Success Media, talking about digital transformation, leadership, and what went into writing my first book. Tell us a little bit about your background and how you ended up writing a book? I started my career as a support analyst in a financial services organization, primarily giving technical support and advice to our clients via phone and email communications....

Below is an excerpt from my book “The Future-Proof Business Transformation Playbook — 5 Pivotal Pillars for 21st Century Leaders” It’s essential to map out the entire customer experience and separate the good from the bad. In a connected world today, business attitudes and trends change rapidly leaving little to no time for the top leadership to react. However, once you’ve...

Below is an excerpt from my book “The Future-Proof Business Transformation Playbook — 5 Pivotal Pillars for 21st Century Leaders” Even with almost a universal education system, most people are utterly distinct from each other. Some are risk-averse while others enjoy taking a chance. Some people relish the excitement of a new business challenge, while others cave-in and get further...

Below is an excerpt from my book “The Future-Proof Business Transformation Playbook — 5 Pivotal Pillars for 21st Century Leaders” Modern technology can disrupt any industry, niche, or even the smallest company. When your customers decide they want something different, you have to drop all your plans and march in that particular direction. Ignoring the change and carrying on regardless...

Digital transformation environments can be enhanced where there is an innovation culture in place. This is because innovation requires trying new ideas that can lead to remarkable breakthroughs. Experimentation is a core component of innovation, and getting people to take risks in this way requires an innovative culture. This is particularly important within digital transformation...