Digital Transformation

A few of my colleagues raise eyebrows when I mention that I used to be a programmer back in the days. I am not talking about assembly language, but I could write a few things in Java and C++. Recently I picked up some new skills creating Power Apps, connecting data with Microsoft Dataverse, building Power BI Dashboards, automating processes with Power Automate, and building chatbots with...

I was privileged to be invited by Neil C. Hughes to his “Tech Talks Daily” podcast.  We had a lot of fun discussing Adaptive Portfolio Management, #SenseiIQ from Sensei Project Solutions, and finished off with one of my favorite Afrobeat songs. Click on the link to listen. Also available on all major streaming services (Spotify, Apple,...

I recently had the privilege to be interviewed by Tim Butara on The Agile Digital Transformation Podcast on the changes to work in the age of digital transformation, in particular the work of project managers who need to adapt to the digital and hybrid-first reality. Click below to listen to our conversation. Also available on all major streaming services (Spotify,...

My interview with Billion Success Media, talking about digital transformation, leadership, and what went into writing my first book. Tell us a little bit about your background and how you ended up writing a book? I started my career as a support analyst in a financial services organization, primarily giving technical support and advice to our clients via phone and email...

Digital transformation is high on the agenda of many organizations. But unfortunately, a very high number of these transformations are believed to fail. The figure commonly cited is 70%. Part of the reason for these failures is that organizations start to transform digitally without considering of what they are doing and why. It can lead to inappropriate spend and uncoordinated...

Digital transformation brings many possibilities, but arguably one of the most important is transforming the customer experience. Yet, digital transformation does not always deliver this. One research study showed that only 19% of customers felt they had a significant improvement in their experiences with companies following $4.7 trillion of digital transformation investment. Many...

A key component of any digital IT transformation project is ensuring good management. The reality is that as many as 70% of change programs of this scale fail. Ensuring a good IT governance structure and budgeting process in place helps mitigate some of the risks associated with this type of change. Notably, that does not necessarily mean merely digitizing the existing processes that are...

As the pace of change is getting faster in organizations, and as many transform to digital, some struggles to keep up. Some organizations have worked to adapt to this and have developed different forms of operation to address the firm’s diverse needs. While they need to move quickly for digital, many organizations are not entirely digital yet. There are still other business operations...

Yin-Yang is a fundamental concept in Chinese philosophy where seemingly opposite or contrary forces are interconnected and interdependent. These forces complement each other as they interrelate. Also, the interaction between Yin and Yang establishes harmony as a needed balance. One activity that all digital businesses must be good at is aligning their information technology (Yin) with...

Below is an excerpt from my book “The Future-Proof Business Transformation Playbook — 5 Pivotal Pillars for 21st Century Leaders” #1 — Learn to fail with purpose Failure, like any other business process, is raised on a scientific method of trial and error. You need a concrete system to make sure you fail with a purpose. However, the relevance of what you will learn from a...