Digital Transformation

Below is an excerpt from my book “The Future-Proof Business Transformation Playbook — 5 Pivotal Pillars for 21st Century Leaders” Consider Netflix, the undoubted number one player in the online media streaming game. With more than 130 million subscribers worldwide, Netflix can easily consider itself a powerful disruptor — a poster boy with humble beginnings moving on to...

Below is an excerpt from my book “The Future-Proof Business Transformation Playbook — 5 Pivotal Pillars for 21st Century Leaders” Latest technologies including artificial intelligence, customer-centric marketing data can only take the process of digital transformation so far. Fact is, the real vision can only be designed if we start listening to our consumers — even if...

Below is an excerpt from my book “The Future-Proof Business Transformation Playbook — 5 Pivotal Pillars for 21st Century Leaders” Modern technology can disrupt any industry, niche, or even the smallest company. When your customers decide they want something different, you have to drop all your plans and march in that particular direction. Ignoring the change and carrying on regardless...

Digital organizations that have already adapted to the Brave New World have significant competitive advantages. They have developed new organizational designs that allowed them to transform and experiment while maintaining the lifeblood of their companies. A study by Deloitte in 2016 identified that 74% of companies do have a digital strategy already. However, their level of readiness to...

With all the stories of widespread digital transformations in workplaces these days, it not surprising that change fatigue has taken hold in some cases. The Harvard Business School says that it is “rampant.” This is not surprising since the speed of change has been increasing rapidly over the past two or three decades. This can mean that being in a situation of change is...

Digital transformation environments can be enhanced where there is an innovation culture in place. This is because innovation requires trying new ideas that can lead to remarkable breakthroughs. Experimentation is a core component of innovation, and getting people to take risks in this way requires an innovative culture. This is particularly important within digital transformation...

Many ATMs around the world dispense whole numbers. Yet, when a user wants to perform a withdrawal transaction the machine forces them to enter the full value of the withdrawal amount. This includes decimal numbers. For instance a user who wants to withdraw 120 will have to key 120.00; two additional zeros to cater for the decimals. This seems to be a needless operation for a withdrawal...