The NSW Department of Customer Service (DCS), in collaboration with Sensei, has been honored with the prestigious AIPM National Project Management Achievement Award for Transformation Projects. This recognition, therefore, celebrates the transformational success of the Altus platform implementation, which has revolutionized project and portfolio management (PPM) processes across the Department. Moreover, this groundbreaking project highlights the power of innovation and collaboration in achieving excellence.
NSW DCS AIPM Award: A Collaborative Journey to Transformation
The award-winning implementation of Sensei’s Altus platform, built on the Microsoft Power Platform, effectively replaced fragmented systems, including Broadcom’s Clarity and Planview’s Clarizen. Moreover, under the leadership of Paul Oppong, Senior PPM Consultant at Sensei, the project focused on aligning technology with organizational goals, enhancing collaboration, and streamlining operations.
Additionally, over the course of the development sprints, the Altus platform was tailored to meet the unique needs of the Department. By seamlessly integrating with existing Microsoft technologies, the project resulted in a unified PPM solution that empowered teams, improved decision-making, and delivered measurable benefits across the Department.
Key Achievements of the Altus Implementation
- Improved Visibility: Leaders gained access to reliable, real-time data for project prioritization and impact analysis.
- Enhanced Efficiency: Standardized processes reduced silos and streamlined workflows.
- Future-Ready Scalability: The flexible architecture supports ongoing advancements, including AI-driven innovations.
These outcomes underscore the transformative impact of the project, setting a benchmark for excellence in PPM within the public sector.
Recognizing the Team’s Effort Behind the NSW DCS AIPM Award
The success of this initiative reflects the dedication and collaboration of the DCS and Sensei teams. “DCS presented a high innovation appetite, and together we aligned on what success looked like,” shared Paul Oppong. “This award is a testament to the power of partnership and shared vision.”
A Step Forward in Public Sector Innovation
The AIPM award not only recognizes the achievements of the Altus implementation but also highlights the broader potential of technology to drive meaningful change in the public sector. By leveraging advanced PPM tools, organizations can enhance transparency, foster collaboration, and achieve strategic objectives more effectively.
To learn more about the Altus implementation, explore the original ARNnet feature or visit the highlights in our Featured Media section or download the AIPM National Project Management Achievement Awards magazine to read the full story.